Privacy Policy

Last updated: 23 June 2026

This Privacy Policy explains how Dame Essence Ltd (“we”, “us”, “our”) collects, uses, and protects your personal information when you use our website:

https://dameessence.co.uk
https://dameessence.com

1. Who we are

Dame Essence Ltd is the data controller responsible for your personal data under UK GDPR.

If you have any questions about this policy, you can contact us at:
chris@dameessence.co.uk

2. What information we collect

We may collect and process the following personal data:

  • Name

  • Email address

  • Phone number (if provided)

  • Billing and delivery information (if applicable)

  • Messages submitted via contact forms

  • Technical data such as IP address, browser type, and device information

  • Website usage data (pages visited, time spent, interactions)

3. How we collect information

We collect data when you:

  • Fill in forms on our website

  • Subscribe to newsletters or updates

  • Make enquiries or purchase products/services

  • Browse the website (via cookies and analytics tools)

4. How we use your information

We use your data to:

  • Respond to enquiries and provide customer support

  • Deliver products or services

  • Process payments and transactions

  • Improve website performance and user experience

  • Send marketing communications (only where you have opted in)

We do not sell your personal data.

5. Cookies

Our website uses cookies to:

  • Improve website functionality

  • Analyse website traffic and user behaviour

  • Enhance user experience

You can disable cookies at any time through your browser settings, though some features may not function properly.

6. Third-party services

We may use trusted third-party providers to operate our business, including:

  • Website hosting platforms (e.g. Squarespace)

  • Payment processors (e.g. Stripe, PayPal)

  • Email marketing services

  • Analytics tools (e.g. Google Analytics)

These providers only process data necessary to perform their services.

7. Data security

We take appropriate technical and organisational measures to protect your personal data against loss, misuse, or unauthorised access. However, no online transmission is completely secure.

8. Your rights (UK GDPR)

You have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Withdraw consent at any time

  • Object to certain types of processing

To exercise these rights, contact us at: hello@dameessence.co.uk

9. Data retention

We retain personal data only for as long as necessary to fulfil the purposes we collected it for, including legal, accounting, or reporting requirements.

10. Changes to this policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised “Last updated” date.

11. Contact us

If you have any questions about this Privacy Policy, please contact:

Dame Essence Ltd
https://dameessence.co.uk
https://dameessence.com
hello@dameessence.co.uk